SCAM ALERT: Columbus Water & Light customers are receiving calls from unspecified individuals claiming to be members of the local utility and threatening to disconnect the customer’s electrical services if he or she does not make an immediate payment on a past due bill. They then direct the customer to transfer funds electronically, sometimes through money wiring systems or pre-paid cards. Columbus Water & Light NEVER demands immediate payment from customers over the phone. You shouldn't give your personal information to strangers. If a call sounds suspicious, hang-up and call 920-623-5912 to speak directly with a Columbus Water & Light customer service representative.